Demo

Do your items have labels? Then you can start the checkout process by scanning the barcode on each item the customer wants to buy. Try it out yourself! We’ve saved several demo barcodes in a PDF file just for that purpose.

1. Download the PDF file containing demo barcodes.
2. Open the PDF file to see the barcodes it contains.
3. Scan one of the labels with your barcode scanner.
   → The item is added to the shopping cart with a quantity of 1. Scan again to increase the quantity.
   → The total to be paid is updated dynamically.
4. Scan other labels to add their corresponding items to the order.

Prefer to use the built-in camera?

Tap on the barcode symbol () within the POS shopping cart to open the camera on your mobile device. Now scan the barcode by taking a picture. The item is added to the shopping cart with a quantity of 1. The total to be paid is updated.

You can designate frequently purchased items as favourites, allowing you to add them to your shopping cart even faster. The demo mode already includes a few favourites, which you can try out yourself.

1. Tap on an item on the left to place it in the shopping cart.
   → The Enter quantity window is displayed.
2. Enter the quantity for the item that you want to add to the shopping cart.
   → The item is added to the shopping cart.
   → The total to be paid is updated dynamically.

Procedure for mobile phone users

Tap on the star () in the POS shopping cart to open the list of favourites. Then select an item () to place it in the shopping cart.

Everyone knows the situation: a customer is standing in front of you and wants to buy something. But the barcode won’t scan and the item isn’t one of your favourites. No problem! Search for the item and access your entire product catalogue.

1. Tap on the magnifying glass () within the POS shopping cart.
   → The item search opens
2. Enter a search criteria, e.g. the item ID 1002.
3. Tap on Search.
   → A list of items matching the search criteria is displayed.
4. Select an item () to place it in the shopping cart.
   → The Enter quantity window is displayed.
5. Enter the quantity for the item that you want to add to the shopping cart.
   → The item is added to the shopping cart.
   → The total to be paid is updated dynamically.

Once you’ve placed all the items in the POS shopping cart, you’re ready to accept payment. Try out a cash payment in the demo mode!

1. Tap in the amount you received from the customer.
2. Tap on Payment received.
   → The order is created and you see how much change you should give.
   → A receipt is printed. The demo mode simulates printing.
3. Tap on New order to start the next checkout procedure.

Procedure for mobile phone users

Tap on the green arrow () in the POS shopping cart to access the payment functions.

Do you accept credit and debit cards? In the full version, you can directly link your card terminals to plentymarkets. Unfortunately, this is not possible in the demo version, but you can still get a feel for card payments by simulating the process with a disconnected card terminal.

1. Tap on POS terminal.
2. Complete the transaction on your POS terminal.
3. Tap on Payment received/Complete payment
   → The order is created.
   → A receipt is printed. The demo mode simulates printing.
4. Tap on New order to start the next checkout procedure.

Procedure for mobile phone users

Tap on the green arrow () in the POS shopping cart to access the payment functions.

Does your customer want to pay half the amount with cash and the other half with a card? No problem! Try accepting partial payments or mixed payments in the demo mode.

1. Tap in the amount you received with the first payment method, e.g. cash.
2. Tap on Payment received.
   → The remaining amount will automatically be updated.
3. Tap in the amount you received with the second payment method, e.g. debit card.
4. Tap on POS terminal.
5. Complete the transaction on your POS terminal.
6. Tap on Payment received/Complete payment.
   → The remaining amount will automatically be updated.
7. Repeat these steps until the entire amount has been paid.
   → The order is created.
   → A receipt is printed. The demo mode simulates printing.
8. Tap on New order to start the next checkout procedure.

Procedure for mobile phone users

Tap on the green arrow () in the POS shopping cart to access the payment functions.

Viewing or undoing partial payments

Tap on the blue Received bar to see the partial payments you’ve already received. Then tap on the delete icon () to undo a partial payment. The remaining amount will automatically be updated.

Pre-paid gift cards are a popular gift idea. With plentymarkets POS, you can sell gift cards and accept them as a payment method. Try it out with an example gift card!

Just like any other item, you can add gift cards to the POS shopping cart by scanning the barcode, by choosing it from the list of favourites or by manually entering its item number.

The demo mode includes a fictional gift card that you can try out. Download the PDF file and scan the barcode for the example gift card. Alternatively, manually add the "gift card" item (ID 1076) to the shopping cart.

Then activate the gift card by generating a new code or by using an existing code. The gift card code will then be printed on the POS receipt.

Customers can pay for their items with gift cards. Once you’ve entered all of the items that the customer wants to buy, your customer can use a gift card to pay for the items in part or in full.

We’ve created four fictional gift cards, which you can try out in the demo mode. Each gift card is for a different amount of money and has a different code.

1. Download the PDF file containing demo gift cards.
2. Open the PDF file and look for gift cards of the type "multi-purpose".
3. Scan the barcode on the gift card.
   → The total to be paid is updated dynamically.
4. If the gift card doesn’t cover the entire amount, then accept payment for the remaining amount.
   → The order is created.
   → A receipt is printed. The demo mode simulates printing.

Procedure for mobile phone users

Tap on the green arrow () in the POS shopping cart to access the payment functions.

Manually entering the gift card code

You can enter the gift card code manually instead of scanning the barcode. Tap on the gift symbol () and manually enter the gift card code into the field.

Did you and your customer agree on a special price? For example, maybe an item was damaged and you agreed to sell it for half price.

Tap on an item and change its data directly while ringing up the customer. The changes only apply to this order. They do not modify the item data record in the plentymarkets ERP system.

Do you give your customers incentives to buy a little more? For example, do customers get a 5% discount if the spend 50 euros or more? Or do customers get 5 euros off a specific brand? plentymarkets POS makes it easy to grant discounts on the entire order.

1. Tap on the gift symbol () within the POS shopping cart.
   → The discount screen will be displayed.
2. Enter a number into the Discount field, e.g. 5.
3. Tap on Percentage or Fixed to specify whether the 5 refers to a percentage or a fixed monetary amount, e.g. 5% or 5 euros.
   → The total to be paid is updated dynamically.

Promotional coupons are a good way to attract customers to your store. Give customers an incentive to come in by granting them discounts such as:

• 20% off of selected products
• Buy two, get one free
• 50 cents off

Once you’ve entered all of the items as usual, you can subtract the coupon value from the amount owed.

We’ve created two fictional promotional coupons, which you can try out in the demo mode. Each promotional coupon is for a different percent discount and has a different code.

1. Download the PDF file containing demo promotional coupons.
2. Open the PDF file and look for gift cards of the type "special offer".
3. Scan the barcode on the promotional coupon.
   → The total to be paid is updated dynamically.
4. Accept payment for the remaining amount.
   → The order is created.
   → A receipt is printed. The demo mode simulates printing.

Procedure for mobile phone users

Tap on the green arrow () in the POS shopping cart to access the payment functions.

Manually entering the gift card code

You can enter the gift card code manually instead of scanning the barcode. Tap on the gift symbol () and manually enter the gift card code into the field.

Your customer just bought an item. But uh-oh, now he’s noticed it’s the wrong one. Now he wants to cancel the transaction.

1. From the end screen, tap on Cancel order.
2. Tap on Yes.
3. Was the original order paid for with a credit or debit card? Decide whether the customer should be refunded in cash () or via the terminal ().
   → The order is cancelled.
4. Refund the customer directly or process the refund via the POS terminal.

Your customer bought an item in the morning and then later that afternoon noticed it was the wrong one. Can he still cancel the transaction?

plentymarkets POS allows you to cancel orders that were created since the last Z report.

1. From the start screen, tap on Cancel order.
   → A list of all orders created for this POS since the last Z report is displayed.
2. Tap on the trash can () next to the order.
3. Tap on Yes.
4. Was the original order paid for with a credit or debit card? Decide whether the customer should be refunded in cash () or via the terminal ().
   → The order is cancelled.
5. Refund the customer directly or process the refund via the POS terminal.

Imagine your customer bought each of his three nephews a new Christmas jumper. But children grow like weeds and two of the kids didn’t fit into their jumpers on Christmas morning. Now in January, your customer wants to return two of the three jumpers.

Since the order was created before the last Z report, it can no longer be cancelled. The order needs to be returned instead.

If your customer brought the receipt with him, then you can find the original order, e.g. by looking at the receipt number. In this case, you can directly link the return to the original order.

Of course, even if you can’t link the return to the original order, it will still be possible to accept the return. You’ll just have to proceed a little differently. Both procedures are described below.

The procedure differs a little depending on whether you use a scanner or enter the data manually. Both procedures are described below.

You can check how much cash is in the register at any given time. This is done by creating a so-called "till count" report. The banknotes and coins are physically counted and the result is documented.

1. From the start screen, tap on Till count.
   → The lowest coin denomination is preselected.
2. Use the numpad to enter the number of coins you counted for this denomination.
3. Tap on the return arrow () to jump to the next denomination. Repeat this process until you have entered the quantity of all coins and notes.
4. Tap on Save till count.
   → A till count report will be created. In the full version, the result is saved in your plentymarkets ERP system. The demo mode simulates the result.
5. If the actual cash on hand differs from the expected cash on hand, then you may want to book the difference.

Mobile phone vs. tablet view

If you use a mobile phone, then you can swipe left or right to switch from one denomination to the next.
If you use a tablet, then you can directly tap on a denomination on the left.

What if I don’t want to count each coin and banknote individually?

If you use a mobile phone and you don’t want to enter each denomination individually, then tap on Skip denominations and enter the total amount.
If you use a tablet and you don’t want to enter each denomination individually, then tap on the field Overwrite and enter the total amount.

At the end of the day, it’s customary to document how much revenue was generated in the last 24 hours. This is done by creating a so-called "Z report".

Strictly speaking, a Z report documents the revenue accrued since the last Z report. In some countries, sellers are required to save these reports for fiscal purposes.

1. From the start screen, tap on Z report.
2. Count the actual cash on hand and enter this amount.
3. Tap on Create z report.
   → The Z report is created. In the full version, the report is given a consecutive number and it is saved in your plentymarkets ERP system. The demo mode simulates the report.
   → The daily revenue is reset to 0.

Imagine you’re in the middle of a transaction and your customer says he’s forgotten something. But the next customer is already waiting in line. Don’t worry! You can simply "park" the first customer’s transaction. Then you can ring up the second customer in the meantime.

1. Tap on the vertical ellipsis () at the top right of the POS shopping cart.
   → Additional options are displayed.
2. Tap on Park receipt.
   → The Park receipt window is displayed.
3. Tap on Yes.
   → The order is saved and a new transaction can be started.

Retrieving a parked order

Tap on the vertical ellipsis again () and then tap on Load receipt. You’ll see an overview of all the parked orders. Tap on an order to load it and continue the transaction.

Did you accidentally enter the wrong item quantity? Or is one of the items damaged and you agreed on special price with your customer?

Tap on an item and change its data directly while ringing up the customer. The changes only apply to this order. They do not modify the item data record in the plentymarkets ERP system.

Is your cashier starting to run out of change? Then you’ll need to put more coins in the till drawer and of course, document the procedure correctly.

1. From the start screen, tap on Deposits and withdrawals.
2. Select a reason from the drop-down list.
3. Enter text into the field Additional information and thus define the event as precisely as possible.
4. Enter the amount with the number pad.
5. Depending on the situation, tap on Deposit or Withdrawal.
   → The cash drawer will open and a receipt will be printed. The demo mode simulates printing.

Save your own reasons and accounts in the full version

Revenue needs to be booked separately if it flows into or out of your cash register for any reason other than sales. Sales are booked on so-called revenue accounts whereas events like deposits and withdrawals are saved on booking accounts, along with their appropriate reasons.

The demo version includes several example reasons. But you can save your own reasons and booking accounts in the full version. This allows you to differentiate between events that affect your revenue and events that don’t.

Do you have a bargain bin in your store? Miscellaneous items, seasonal items, remnants - these sorts of items usually aren’t worth the time it takes to enter data into plentymarkets. However, you can still sell them with the help of dummy data records. Try it out in the demo version!

Just like any other item, you can enter dummy items by scanning the barcode, by choosing it from the list of favourites or by manually entering its item number. Then enter the price at which this item should be sold.

Scan the example dummy item or add the "dummy" item (ID 1080) to the shopping cart.

Do you treat some customers like VIPs? With plentymarkets POS, you can load a specific customer data record and then allow this customer to buy items at a reduced price.

1. Tap on the address card () within the POS shopping cart.
   → The current customer data record is displayed.
2. Tap on the magnifying glass ().
   → The customer search opens.
3. Enter a search criterion.
4. Tap on Search.
   → You’ll see all the customer data records that were found.
5. Tap on a data record to select it.
6. Tap on Use address to use this customer data record for the current transaction.
7. Decide whether you want to update the prices for this customer.

Do you have an online store and a brick and mortar store? If so, then you can allow customers to buy items online and pick them up personally in your local store.

Furthermore, customers can decide if they would rather pay for their items while ordering online or when they come to pick up their items in person.

1. Tap on the vertical ellipsis () at the top right of the POS shopping cart..
   → Additional options are displayed.
2. Tap on Load order.
   → The order search opens.
3. Did your customer bring a receipt? If yes, scan the barcode. Otherwise enter a search criterion and tap on Search.
   → The order details are loaded into the POS.
4. If the items were not paid for in advance, then accept payment as usual.
5. Hand over the items.
6. Tap on , Book outgoing items.
   → The items are booked out of the warehouse.

Try it with paid and unpaid orders!

The demo mode includes three fictional orders that are included in the PDF file. Search for these orders and try out different click and collect scenarios:

• Order ID 1 was partially paid
• Order ID 2 was fully paid
• Order ID 3 was not paid

Will your employees share devices? Constantly logging in and out can quickly waste a lot of time. Instead of having users log out, it will be faster if they use a PIN to switch from one account to another.

Try it out in the demo mode! We’ve created three fictional cashiers who you can work with. Each cashier has their own app PIN.

1. Download the PDF file containing cashier app PINs.
2. Open the PDF file to see the app PINs it contains.
3. From the app’s start screen, tap on the user icon () in the top right corner.
   → You will see a list of people who have an app PIN.
4. Tap on the desired user account.
5. Enter the app PIN for the user.
   → The user account is switched.